Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from glnrugs.com (the “Site”) and other related services.

1. Personal Information We Collect

We collect personal information you provide directly, automatically, or from third-party sources.

Directly Provided Information

  • Name, email, phone, shipping & billing addresses
  • Usernames, passwords, payment info (handled by Shopify/Stripe)

Automatically Collected Information

  • Device information: browser, IP, OS, language, referring URLs
  • Location data (GPS, Wi-Fi, cell towers)
  • Log files and usage data
  • Cookies, web beacons, pixels, and similar technologies

Order Information

When you make or attempt a purchase, we collect order details such as:

  • Billing and shipping information
  • Payment method and related info
  • Contact details

2. How We Use Your Personal Information

  • Fulfill and manage orders, payments, and returns
  • Communicate with you about products, services, or promotions
  • Screen for fraud and security purposes
  • Improve and optimize our Site and marketing campaigns
  • Enable user-to-user communication (if applicable)

3. Sharing Your Personal Information

We may share your information with:

  • Service providers (Shopify, Stripe, Google Analytics, etc.)
  • Third parties for legal compliance or rights protection
  • Business transfers, mergers, or acquisitions

4. Behavioral Advertising & Opt-Out

We may use personal information for targeted advertising. You can opt-out of such ads:

5. Do Not Track

We do not alter our data collection or use practices in response to a Do Not Track signal.

6. Your Rights

You have rights depending on your region:

  • Access, correct, delete your personal information
  • Withdraw consent to processing
  • Request information on categories of data shared with third parties
  • Limit targeted advertising and profiling

For European residents, we process data to fulfill contracts or pursue legitimate interests, and data may be transferred outside Europe (e.g., US, Canada).

7. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, and maintain records. Order information is retained unless you request deletion.

8. Minors

The Site is not intended for individuals under 18 years of age.

9. Updates

We may update this policy to reflect changes in practices, operational, legal, or regulatory reasons. The latest version is always posted on this page.

10. Contact Us

If you have questions, complaints, or requests regarding your personal data, contact us:

  • Email: info@glnrugs.com
  • Mail: 5658 W Fillmore St, Chicago, IL 60644, United States

11. Personal Information Categories (US Residents)

Category Examples Collected
A. Identifiers Name, email, phone, account info, IP address YES
B. California Customer Records Name, contact info, employment info, financial info YES
C. Protected classification characteristics Gender, age, race, marital status, national origin NO
D. Commercial information Transaction history, purchase info NO
G. Geolocation data Device location YES

12. Do Other Regions Have Specific Privacy Rights?

You may have additional rights based on the country you reside in:

Australia and New Zealand

We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. You may request access to or correction of your personal information at any time. Complaints can be submitted to:

  • Australia: Office of the Australian Information Commissioner
  • New Zealand: Office of New Zealand Privacy Commissioner

Republic of South Africa

You may request access to or correction of your personal information. Complaints can be submitted to:

13. Updates to This Notice

We may update this notice from time to time to stay compliant with relevant laws. The updated version will show a new "Revised" date. Material changes may be posted on the Site or sent directly to you.

14. How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at info@glnrugs.com or contact us by post at:

  • GLN Rugs, 5658 W Fillmore St, Chicago, IL 60644, United States

15. How Can You Review, Update, or Delete the Data We Collect From You?

Depending on your location, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent to our processing of your information. Submit your request through our data subject access request form. Verification of identity may be required.