Terms & Contidions

Agreement to Terms

GLN Rugs ("Company," "we," "us," "our") operates https://glnrugs.com and related services (collectively, the "Services"). By using the Services, you agree to these Terms & Conditions. If you do not agree, please do not use the Services. Users must be 18 years or older.

Products

We aim to display product colors, features, and specifications accurately. All products are subject to availability, and prices may change. Discontinued products may occur at our discretion.

Purchases & Payment

Accepted payment methods include:

Visa, Mastercard, American Express, Discover, JCB, Diners Club, UnionPay, Elo
PayPal, Shop Pay, Affirm – Pay Over Time
Cash at Pickup

All payments are in USD. Please provide accurate payment information. We may correct pricing errors and apply sales tax where required.

Return Policy

Please review our Return Policy before purchasing.

Warranty – Area Rugs

GLN Rugs warrants that area rugs will be free from material or manufacturing defects for one year from delivery, excluding final sale items. If a defect occurs, we may refund, replace, or credit at our discretion.

Claims: Email info@glnrugs.com with your receipt, photos, and details of the defect. Claims after one year are not covered. Replacement rugs carry the remaining warranty period.

Warranty Exclusions

Overlocking or fringe damage
Wear, commercial use, improper maintenance, or external factors
Accidents, burns, cuts, spills, or pet damage
Color fading from external causes; minor differences from images
Shading or pile pressure from traffic or furniture
Fold marks from shipping
Use of topical treatments voids warranty

Care Recommendations

Rugs are stain-resistant but not impervious. Regular cleaning and proper care are essential to maintain appearance.

Contact

For questions, warranty claims, or complaints:
GLN Rugs
5658 W Fillmore St, Chicago, IL 60644
Email: info@glnrugs.com